Sent Fax Object and Fields
Sent Fax Object Fields
The following table provides detailed information for each field on the Sent Fax object:
FIELD NAME | DESCRIPTION |
Attachment ID | Leave blank if “Cover Sheet” is “Standard”, “Custom”, or “External”. Otherwise, set the Contact Document ID or Content Version ID of the File or Attachment. |
Attachment ID2 | If “Cover Sheet” is “Standard”, “Custom”, or “External”, then provide the Contact Document ID or Content Version ID for your first file in this field. |
Attachment ID3 thru AttachmentID10 | Use these fields to set the Contact Document ID or Content Version ID of any additional attachments. You can send a max of 10 attachments in one fax with no cover sheet, or a max of 9 attachments with a cover sheet. |
Barcode Position from Left | Sets the position of the QR code from left edge of the document in pixels. Expects an integer. |
Barcode Position from Top | Sets the position of the QR code from top edge of the document in pixels. Expects an integer. |
Barcode Size Width | Sets the QR code width in pixels. Expects an integer. |
Comments | Optional text to define any comments for coversheet or notes about the fax. |
Cover Sheet | Picklist values include ‘None’, ‘Standard’, ‘Custom’, ‘External’. |
Cover Sheet Template | If Cover Sheet is “Custom” set this to the name of the Document Action you will use to generate the coversheet, e.g., GDT-0000012. This is an integration with Opero Documents. See article Configure a Custom Coversheet. |
Detailed Fax Status | Provides more detailed information regarding the Sent Fax status. |
Fax Number | This is the number to which the fax will be sent. |
Files Sent Links | This field provides links to each file in the Attachment ID fields, shown as File 1, File 2, File 3, etc. for corresponding Attachment ID 1, Attachment ID 2, Attachment ID 3… etc. When you click the link, it previews the PDF in the browser. This provides quick links to all sent files. These file links will be available for all cases (both large and normal files). Additionally, a PDF copy of the sent files will be attached in the Sent Fax related list. |
Organization Fax Number | This can be any fax number assigned to the org. |
Parent ID | If Cover Sheet picklist field is set to “Standard”, then Parent ID field = Recipient’s Salesforce ID. |
Send Date | Field type is Date/Time. If using Flow, set to {!$Flow.CurrentDateTime}. |
Sent Pages | When a fax is sent, it will attempt to send the pages in the fax; however, the fax could fail. In the case of a failed fax, the “Sent Pages” value shows how many pages were actually sent. For example, if a fax fails and only sends 2 out of 6 pages, the Sent Fax field will equal 2. If a fax succeeds after a retry, the Sent Pages value could be greater than the Total Pages because it attempted partial pages then retried for full pages. For example, if a fax fails the first attempt and sends 2 out of 6 pages, then succeeds a second attempt, the Sent Pages field will equal 8. |
Status | Set to “Generating Cover Sheet” if you have set Cover Sheet to Standard or Custom. Otherwise set to “Sending”. |
Subject | Any text to define a subject for the coversheet or about this fax for reference. |
Total Pages | Total pages of the PDF file sent, including cover sheet. |
*Additional lookups and custom fields | You can set any other lookup fields included with the app, any custom lookups, or any custom fields on the Sent Fax object. |