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Test Fax Automation Without Actually Faxing

What is best practice for testing Opero Fax in Sandbox environment? I want to test the fax records being created though don’t want to actually send them.

Solution: There are two options if you’d like to test Opero Fax automation without sending an actual fax:

  1. We make your fax number inactive on our end, so when it tries to send it it won’t allow.
  2. Deactivate the Flow called “Send Faxes With Outbound Messages” or the Workflow “Send Fax Attachment” depending on which version you are using. This way the outbound message to our fax service is not sent.
  3. You un-grant the access to Opero Fax so it’s no longer connected to fax service by going to Fax Configuration and revoke access. The Salesforce app will still work but will be stuck in Sending status.
  4. Fax status will be stuck in Sending.