Flow that Maps Form Response Field Values
With Opero Forms it is easy to configure a Flow that maps form response field values to fields in another record. For example, Universal Containers needed a simple way for existing customers to update their Service Level Agreement (SLA), which is reflected in a custom picklist field called “SLA Level”.
They have configured a formula field on the Account object that appends the relatedto param and record Id to the Form URL (https://form.opero.com/rlk9u30jghv1HUEox4hG5myjXfG%2Bjd%2FrIcmuC9W7jy2gGB59jPVPV6RGe9YfXTmr/YgbVDccSVnGqoT68M9ua2Fno7Mba2Br9yqxwWtBK) so that form responses are automatically related to the Account record.
"https://form.opero.com/rlk9u30jghv1HUEox4hG5myjXfG%2Bjd%2FrIcmuC9W7jy2gGB59jPVPV6RGe9YfXTmr/YgbVDccSVnGqoT68M9ua2Fno7Mba2Br9yqxwWtBK
?relatedto="
+ IdWhen the form is submitted, a Form Response record is created. This triggers a Flow on the Form Response object to map the value in the form response to the SLA Level__c field on the related Account.
The flow contains a decision element to determine which Form the Form Response record is related to. In this case, it is related to Form F-9.
After that, an Update Records element updates the related Account record’s Account.SLA Level field.
