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Documentation / Knowledge Base
Configuration
Start Here: Basic Configuration
Customize Default Email Templates
Merge Signatures into a Signed Document
Sign Completion URL Feature
Using the App
About the eSign Doc Object
Send an Existing Google Doc for eSignature
Send an Existing Google Document with a Custom Button
Use Opero Documents with Opero Signature for Full Automation
What Happens After I Send a Document for Signature?
Second Signer Feature
Witness Signer Feature
Manage App Subscription
Activate Your Licenses
Package Update Release Notes
Update Method of Payment and Billing Contacts
Add or Decrease Users/Licenses
Cancel App Subscription
Opero Signature App Legality
Reactivate Licenses After Suspension
Grant Login Access to Opero Support
Install App Upgrade
Use Cases
Power of Google Docs Video
Collect Credit Card Information when Document is Signed
Add Signed PDF to Notes & Attachments on Base Object
Error Troubleshooting
Error Message: "Insert failed. CANNOT_INSERT_UPDATE_ACTIVATE_ENTITY…"
Error Message: “List has no rows for assignment to SObject“
Error Message: “No Document was found”
Error Message: “CANNOT_INSERT_UPDATE_ACTIVATE_ENTITY, esign.Document: execution of AfterInsert caused by: System.EmailException: SendEmail failed. First exception on row 0; first error: SINGLE_EMAIL_LIMIT_EXCEEDED”
Error Message: "Google Doc not found"
eSign Error : Number of Email Invocations: 7 out of 10
eSign Email Deliverability
Encoded Id is Blank or eSign Link is Missing the Id
eSign Record is not attached to the record
Insert failed. First exception on row 0; first error: CANNOT_INSERT_UPDATE_ACTIVATE_ENTITY, esign.Document After Installing 1.74 and above
org.apache.commons.httpclient.RedirectException: Maximum redirects (100) exceeded An unexpected error has occurred. Your solution provider has been notified. (esign)
Signature Preview Email Body deletes if you try to edit
