The faxing process involves 3 platforms (Opero Fax to eFax then back to Salesforce) with each receiving faxes in different ways. So there are many ways to store data and not lose faxes should there be a system issue with one of them. Each platform buffers and queues the faxes so it helps to prevent system breakdown.
Yes, SMS messaging apps such as Opero SMS can send SMS based on a workflow event.
Yes you can setup a workflow on Received Fax object to send an email about that received fax when it gets created. You can also create different email alerts based on the fax number it is received by.
If a fax fails to post to eFax platform, it will be available to be manually re-post it for the next 24 hours. Once the 24 hours are up, the fax will not longer be available and is not stored in the system.
No, Opero Fax doesn’t have a way to configure different barcode locations/size on different pages in the same fax. Contact support for custom development options.